What We Do
📞 Phone Calls
We make customer service calls on your behalf — dealing with providers, arranging services, getting information, and solving problems so you don't have to.
📅 Bookings
We handle appointments and bookings for you. From medical to maintenance, we arrange what you need and track everything in one place.
📧 Documentation
We keep detailed records of what we've done and can help prepare letters, evidence, and documentation when you need it.
⏰ Follow-Up
Automatic SMS reminders for your appointments and ongoing support coordination between us and your service providers.
About Deaf Link
Deaf Link is a professional support coordination service built for Deaf NDIS participants. Phone calls are a daily barrier — we remove it. You text us what you need, and we handle the calls, bookings, and paperwork on your behalf.
Whether it's calling a tradesperson to fix something, booking an appointment with a provider, or managing communication on your behalf, we're here to handle it professionally and keep everything organised.
You have better things to do. Let us handle the calls.
How It Works
1. You tell us what you need — message us via SMS, Facebook Messenger, WhatsApp, or Web Chat with what you need.
2. We make it happen — we make the calls, arrange the bookings, and document everything.
3. We keep you updated — SMS reminders, appointment tracking, and detailed records of what we've done.
4. It's organised — everything in one place, searchable, and available whenever you need it.
How to Reach Us
Choose the channel that works best for you:
SMS
Text us any time
Facebook Messenger
Message us on Facebook
Chat with us on WhatsApp
Web Chat
Chat from our website
Get in Touch
Business Name: Deaf Link
Phone: 0402 998 222
Email: [email protected]
Hours: Monday–Friday, 9:00 AM – 5:00 PM AEST
Ready to Get Started?
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